In the words of our customers...
From Barrister on June 3, 2009: Everything
about this operation (ECS), Jock, Ben, Mike, Chuck, and Chris, and our
experience with them, was outstanding.
The exterior chimney of our colonial home (circa 1905) was crumbling mid
way. ECS thoroughly inspected our home's chimney and heating system
(which vented into the chimney) and provided us a comprehensive
assessment and estimate. Jock, the owner, as well as his head mason of
several decades, Ben, and his head sweep, Mike, fielded our many
questions personally and visited the site several times prior to our
hiring his company for the work. References provided by ECS, as well as
those we acquired independently, were impeccable. Jock and Ben were
quintessentially professional and courteous (as was everyone in his
employ).
We devoted a great deal of time in researching the the work to be done
to our chimney, as well as the many operations in Central New York that
offered to perform it. We then acquired several estimates from companies
in the Syracuse area that provided widely varying strategies, sense of
workmanship, and costs for repair. After all that, the decision to
retain ECS could not, as a result, have been clearer.
ECS completely rebuilt our external chimney from the shoulder at the
base to the caps at the very top, while incorporating a new furnace
liner for our gas water heater and furnace. The masons could not have
been more courteous, professional, or skilled. Their attention to detail
was more than impressive. Jock was incredibly sensitive to the concerns
of our family as we undertook such a project on our home, taking care of
everything from permits and inspections to dumpster scheduling and brick
matching, and many other details. He provided daily updates, answered
all questions, and even stopped by frequently to inspect personally as
the worked progressed, no matter how busy he was. The work was done
quietly, cleanly, timely, and perfectly.
Expert Chimney Services is not only the best chimney service enterprise
we have ever researched and retained, but simply the best business we
have ever dealt with, hands down.
More...
From S Childer on February 19, 2009: My chimney was cleaned today by Expert Chimney. I was very concerned that there could be soot damage to my home as I have had a bad experience in the past with another company. I was so pleased with the chimney sweeps thorough job, as well as the care he took in keeping my house completely spotless. I could not be more satisfied.
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